Strengthen incident communication across your campus

Critical moments demand fast, joined-up communication. On a modern campus, that means more than emails and phone trees. Cosafe helps colleges and universities co-ordinate communication between security teams, estates, accommodation, academic departments, and student services in one place.

From missing students to building evacuations, severe weather, or IT outages, you trigger clear workflows, reach key people instantly, and see live updates across your estate.

Call us at 01256 578099 or send an email to uk@cosafe.com

Campus life is busy – incidents shouldn’t add chaos

Universities and colleges operate on a constant cycle of movement. Students and staff flow between lecture theatres, labs, libraries, accommodation, sports facilities and student union events, often across multiple buildings or campuses. When something happens, it can be hard to know who is where or who has seen which message.

Many institutions still rely on phone calls, emails and informal group chats. It works until it doesn’t: messages are missed, rumours spread, and leaders lack a clear view across the estate.

Cosafe provides a single trusted channel for urgent campus communication and incident management. You alert the right people in seconds, share clear instructions, and see live updates from key locations. Security, estates, and student services can act together instead of firefighting in silos.

Prepare for Martyn’s Law

Martyn’s Law will introduce new duties for many larger colleges and universities to take reasonably practicable steps against terrorist attacks. That means planning how you will respond, communicate, and protect students, staff, and visitors on an open campus.

Cosafe helps you turn that into clear, proportionate processes. You define realistic threat scenarios and attach simple action lists for security, estates, and event organisers, including events such as graduations, open days, student union nights, concerts, and major sports fixtures.

If you need to act, you trigger the relevant scenario and reach key people within seconds, while leaders see live updates from across the estate. Cosafe records the incident as it unfolds, so you can show your institution considered Martyn’s Law carefully and took sensible, documented steps.

DfE health and safety guidance

DfE guidance on Emergency Planning and Response for Education asks schools to plan for a wide range of incidents and to keep those plans live, not just filed away. Cosafe helps you turn that guidance into practical, day-to-day routines and a clear audit trail when something happens.

Potential incidents

Public health incidents
Severe weather and flooding
Serious injury or medical emergencies
Fire and other on-site hazards
Significant damage to buildings
Criminal activity or intruders
Loss of power, IT or telecoms
Cyber incidents or data breaches
Major incidents in the local community

Times and locations

During normal school hours
Before and after school
Wraparound provision
- Breakfast / after-school clubs
- Holiday activities
Trips and outings
Open days and taster days
Performances and events with an audience

What your plan should cover

Clear roles and responsibilities
Key contacts and how to reach them
When and how to seek external advice
Practical steps to take in an emergency
How you’ll enact those steps quickly
Educational continuity if teaching is disrupted
Strategy for communicating with parents and pupils

Making it an ongoing process

Raising awareness with staff and governors
Regular risk assessment and contingency planning
Staff training and briefings
Exercises and tests (for example, fire and lockdown drills)
Reviewing protocols and communication after incidents
Coordinating with local authorities and other partners

Easy to roll out across one campus or a whole estate

Introducing Cosafe across a single campus or a multi-site estate should feel manageable, not overwhelming. We guide you through a simple roll-out so teams gain confidence quickly and start using Cosafe in real situations, not just on paper.

Our Cosafe Academy provides ongoing digital training and resources you can combine with live sessions to keep knowledge fresh over time.

Set-up

We help you configure campuses, buildings, faculties, accommodation and key groups so Cosafe reflects how your institution actually works, today and as you grow.

Training

We deliver focused sessions for security, estates, academic and support staff, backed by on-demand Academy material, so people learn Cosafe using realistic campus scenarios.

Pilots & Refinements

You test Cosafe in drills or tabletop exercises, refine your procedures and build confidence, so teams know what to do before they ever face a real incident.

Ongoing support

We stay available for questions, refresher and recurring training and advisory input, helping you adapt Cosafe as your estate, risks, and internal processes change.

Cosafe by the numbers

10+ years

Cosafe was founded 2014 and built by over 100 security experts.

1,000,000+

Cosafe protects more than 1 million pupils every day worldwide.

5 offices worldwide

We have offices in the UK, Sweden, Finland, Benelux, and Brazil.

Align with ProtectUK counter-terrorism guidance

ProtectUK is the UK police hub for counter-terrorism security advice, checklists and ACT Awareness e-learning. It provides schools with clear, practical guidance on preparing for and responding to terrorist threats and other hostile events.

Cosafe helps you turn that guidance into day-to-day practice. You translate ProtectUK advice into concrete incident types, staff actions, and communication flows, then use Cosafe to alert, co-ordinate, and log responses in real time.

When you need support beyond software, our senior security adviser, Pia Thevselius, can work directly with your school. She helps you review existing plans, run tabletop exercises and train staff using both ProtectUK material and your own procedures, so people feel confident rather than overwhelmed.

Health and Safety at Work

The Health and Safety at Work etc. Act 1974 requires you to protect employees, pupils and visitors so far as reasonably practicable, which means live systems people can actually use in a crisis.

Cosafe makes those duties tangible. You map likely incidents to clear actions, support staff with simple guidance on screen and keep a full audit trail, helping you demonstrate how you meet your legal responsibilities in practice.

Compliance with GDPR and ISO 27001

Cosafe takes security and data protection seriously. Our company operates an ISO 27001-certified information security management system, and we handle personal data in line with GDPR and other applicable UK and EU regulations.

For colleges and universities, that means you work with a supplier with established processes for managing risk, access, and suppliers, and who reviews them regularly.

Connect with us about safety in education

Cosafe helps schools, colleges, universities, and MATs stay in control and protect pupils, students, and staff during incidents. For over a decade, leaders have relied on our platform to support clear decisions and confident communication when every second counts.

If you’re responsible for safeguarding, operations or risk and want a partner focused on improving safety and streamlining incident communication across your site or trust, we’d love to show you how Cosafe works in practice.

Our UK team is based in Basingstoke, and we’re always happy to talk. No hard sell, no strings attached.